About

Advance Van Rental Houston

With over 2.5 million residents, Houston, TX is the fourth largest city in the U.S. With an average temperature of 83 degrees Fahrenheit year-round, this vibrant city is the perfect hot spot for anyone who loves fun in the sun. They say everything is bigger in Texas, so that means you’re going to need reliable transportation to cart you around the city. That’s where we come. AVR offers big vans with big space. Consider a 15 passenger van rental or a 12 passenger van rental so the whole crew is in on the fun. No one gets left out at AVR. Speaking of fun, AVR has some great handmade journeys to amazing destinations that start from Houston. If a road trip sounds great, be sure to check out a Houston journey. If the city is where you want to be, fear not, there is plenty of activities to keep everyone happy and busy. Welcome to Houston.

Overview

If you’re visiting a new city, you may want to explore at your own pace from the comfort of your own vehicle. When you have a van, your trip is much more spontaneous, as you can simply hop in the van and head to whatever destination you choose. You don’t have to worry about late trains or expensive taxis, and you can come and go as you please. With a minivan rental , Houston can easily be explored and you can leave no stone un-turned on your own schedule.

Where to Begin

Appropriately nicknamed “Space City,” Houston is home to the famous Mission Control, NASA’s official monitoring center for manned space flights. While you won’t be leaving planet Earth anytime soon, the Visitor Center does offer a wide variety of fascinating attractions including moon rocks and other space specimens, film shows, models of equipment used in space, simulators, and so much more. Don’t miss the opportunity to take a giant leap for a good time.

Other Attractions to Visit

You don’t have to be an astronaut in training to stay entertained in Houston. Sports fans are sure to have a ball seeing the Houston Texans or Houston Astros play, and daily tours are offered during the off-season. Houston is also a fantastic city for History buffs, with sites like Battleship Texas, George Ranch Historical Park, and The Grand Opera House sure to delight. But, there are so many popular attractions to visit in your van rental. Houston has some exciting cultural sights that include:

• The Houston Museum of Natural Science
• The Museum of Fine Arts
• Contemporary Arts Museum Houston
• Houston Zoo
• Houston Arboretum and Memorial Park
• Kemah Boardwalk

Van Renting Made Easy With AVR

Your satisfaction is our guarantee every step of the way. Our goal is to make your experience hassle-free and affordable. If you need us to drop off a vehicle to your location, we’re happy to accommodate. If you’d like to have one of our licensed and insured chauffeurs escort you around town, we can arrange that too. We proudly offer the largest fleet of meticulously maintained 8-15 passenger vans featuring optional amenities such as GPS, prepaid gas, WiFi, a towing hitch, seats for children, and much more.

Contact Advance Van Rental Houston Today

With a passenger van rental, Houston is a city worth exploring. Make your trip unforgettable for the whole group with a van that accommodates passengers and baggage with ease. Split among a group of people, a van rental is an extremely budget-friendly way to get around.

Our dedicated customer service team is standing by to assist you in any way, so please don’t hesitate to call our main office at 916-992-2801, or feel free to get in touch with our Houston location (conveniently located just 4 minutes from the George Bush Intercontinental Airport) at (281) 616-7471.

 

 

Pick Up Instructions

Shuttle Pick-up

AVR is a short shuttle ride from the Consolidated Rental Car Facility.

1. GEORGE BUSH INTERCONTINENTAL AIRPORT –HOUSTON SHUTTLE PICK UP

   AVR is a short shuttle ride from the Airport. Once you have collected your luggage, please call (281) 616-7471 for pick up. Proceed to the Shuttle pick up area located outside the terminal, and wait for a Wingate Shuttle bus. Shuttle bus will arrive within approximately 10 - 15 minutes.

   
   

Dropoff Instructions

IAH AFTER HOUR DROP INSTRUCTIONS:

Drop Location: Preflight Airport Parking at 3100 Greens Road, Houston Tx, 77032

Please enter the lot and take a ticket, park the vehicle in any available spot. Please make sure you double check that you have all your belongings before exiting the vehicle. Please leave the vehicle unlocked and place the keys in the gas door of the vehicle. They will provide a shuttle to the airport.  The fee is $25.

Please email IAH AVR the spot # that you have dropped off the unit.

EMAIL: IAH@AIRPORTVANRENTAL.COM. Your receipt will be emailed to you once the office resumes at 8am.

Thank you for your Business – AVR Houston

Disclaimer

Location Policies

Renter Qualifications

Renters must be 21 years or older to rent. Rates listed online are for 25 years and older. A valid driver license and valid payment card must be presented at time of pick-up.

International Driver License: Valid International driver license is required. International renters must provide proof of full coverage insurance valid in the United States. Insurance must be obtained prior to or at the time of rental.

It is our policy to hold reservations up to two hours beyond the scheduled arrival time, subject to published office hours. If you experience delays, please contact the rental office so that they can make their best effort to extend your reservation.

Young Driver Fee: Minimum Age for any rental is 21. Any renter between the ages of 21-24 will be subject to a $25.00 per day underage fee.

Additional Drivers:

Additional drivers must provide a valid driver license as well as additional contact information. Primary Driver Free + Additional driver $11.95/day

Minimum Age for Additional Drivers:

21-24.All drivers are required to have state minimum liability protection. (Underage fee applies to any driver under the age of 25 no exceptions)

Payment Options

Credit cards accepts Amex, Discover, MasterCard and Visa Credit card/ Debit card policy: Debit card must have a Visa or MasterCard logo. Debit card/Credit card and driver’s license must be in same name. Required at time of rental. AVR will authorize the amount of $200.00 as a security deposit. Unused funds upon return will be credited back to the card. This process may take up to 14 days for a credit to appear back on your account due to bank processing standards

Debit Card Users:

AVR will authorize an additional $200.00 as a security deposit; and local Renters must provide proof of residency (Current Utility Bill or Pay Stub) . Travelers must provide a copy of their round trip ticket. This process may take up to 14 days for a credit to appear back on your account due to bank processing standards. Debit cards are not accepted for Full size SUV reservations and rentals.

Prepaid Cards/Personal Checks:

Prepaid cards or personal checks are not accepted as forms of payment.

Cash Users:

Cash deposits are not accepted at the time of rental, but can be used as payment upon return, on the location.

PREPAID RESERVATIONS

If your reservation was confirmed directly with Advance Van Rental through the Advance Van Rental  web page at www.advancevanrental.com , please use the same source to cancel your reservation.  Prepaid reservations are non-refundable and may not be modified. Your credit card will be charged immediately for the entire rental reservation.

If your reservation was confirmed through another provider (booking site, outside source, etc.), please use the same source to cancel your reservation. Some providers (booking site, outside source, etc.) may charge for the cancellation of a reservation if not canceled within a specific time frame. Cancellation of a reservation directly through Advance Van Rental when confirmed through another provider may not relieve your responsibility with that provider. In order to alleviate charges (cancellation fee or penalty), check with the provider and cancel the reservation directly with them. 

CANCELLATION

If you cancel your reservation for any reason your payment is non-refundable. If you modify your reservation, or do not pick up your car rental on the scheduled pick up date and time, your reservation will be cancelled and you will not receive any credits or refunds.

MODIFICATION

The prepaid rate you selected applies to the exact date and times of rental days/car types. Any modification to a reservation is not permitted.

TOTAL PRICE

The price you selected includes the rental car rate, taxes and applicable fees.  The price does not include any additional fees, that may be incurred for the duration of your rental.

MILEAGE and LOCAL RENTER POLICY

Special mileage restrictions apply to:

Wheel Chair Accessible Vans: Limited to 150 free miles a day. Additional miles at $0.25/mile per mile.

Cargo Vans: Limited to 100 free miles per day. Additional miles at $0.25/mile

One Way Rentals: AVR offers nationwide one way drop offs for a fee. Please contact your renting office for pricing details.

Local Renter Policy:

Local Renters are defined as living within a 12 0 mile radius of the renting location.

Credit Card Use Policy: Local Renters will be subject to a $200 deposit in addition to the cost of the rental.

Debit Card Use Policy: Local Renters will be required to provide a utility bill with an address that matches the renters license. Debit Cards will also be subject to a $200 deposit on top of rental charges. If your address has changed or updated, we will accept two bills with your new address that does not match your license.

Local Renter Mileage Policy:

Local renters are subject to a 375 miles per day allowance on all vehicle classes, with a 3,000 mile total mileage cap on the rental.  Miles in excess of 375 per day allowance will be charged at $0.25 per mile. Miles in excess of 3,000 total mileage cap will be charged at  $0.50 cents per mile regardless of length of rental unless authorized in writing by AVR Leadership. 

CANCELLATIONS/DELAYS OR EXTENSIONS

Non-Prepaid Rentals - Cancellations made more than 48 hours prior to rental are at no charge. Failure to change and cancel. Cancellations made within this 48 hour period prior to your rental are subject to a one day rental charge. We ask that you cancel your reservation directly with the rental office and if you reserve on any third party site please be sure to cancel with them to avoid any cancellation fees.

Prepaid Rentals -  Prepaid Rentals are non refundable, certain exceptions may apply. Please contact customers service. 

Late Returns or Extensions: Any late returns or extensions will be subject to a higher daily or weekly rate, plus a $25 extension fee. Please check with your renting office if you need to extend your rental.

Delayed Pickups: Reservations will be honored for 2 hours after your scheduled pickup time only. Please make sure to call your renting office if you are going to be delayed more than 2 hours.

After Hour Drop Off: A $20.00-$30.00 one time after hour parking fee will apply if leaving van at rental location after office hours or inside the Airport.

Early Returns 

We don't refund or provide compensation when a vehicle is returned early before their original reservation date. Each reservation rate has a special day requirement for obtaining that rate, therefore we don't offer any refund for the agreed reservation rate. Customers may return the vehicle early at their leisure and will be refunded for any unused coverage or accessory products for the days returned early. 

After Hour Drop Off

IAH AFTER HOUR DROP INSTRUCTIONS:

Drop Location:   Preflight Airport Parking at 3100 Greens Road, Houston Tx, 77032

Please enter the lot and take a ticket, park the vehicle in any available spot. Please make sure you double check that you have all your belongings before exiting the vehicle.  

Please  leave the vehicle unlock and place the keys in the gas door of the vehicle. They will provide shuttle to the airport.   The fee is $25

Please email the location, the spot # that you have  dropped of the unit. EMAIL:  IAH@AIRPORTVANRENTAL.COM . Your receipt will be emailed to you once the office resumes at 8am. 

AIRPORT RENTER -

Please drop off at 5650 Greens Rd. Houston, TX 77032.  Leave the van parked in the front, lock all the doors and drop keys in the drop box located by the front door.  Shuttle service is only during operating hours, if you need a ride to the airport you will need to take a Lyft, Uber or Taxi.

Please Email us: IAH@AIRPORTVANRENTAL.COM

Date and Time you returned the van.

Please also include Renters Name and RA#.

Collision Damage Waiver: CDW is not insurance and is not mandatory. If you accept CDW by your initials on the rental document at the daily rate for each full or partial day that the vehicle is rented to you, and the vehicle is used and operated in accordance with this agreement, we assume responsibility for loss or damage to the rented vehicle, except, if permitted by law, for lost, damaged or stolen keys or remote entry devices, towing or tire service unless related to an accident or recovery of the car if stolen and except for your amount of “responsibility”, if any, specified on the rental document. CDW does not cover theft of the vehicle if the keys cannot be produced. Cost of CDW depends on the vehicle type and rental location- the exact amount is available at the rental counter.

Deductible Damage Waiver: DDW is only available to Renters who carry an existing auto collision policy. DDW is not insurance and is not mandatory. If you accept DDW by your initials on the rental document at the daily rate for each full or partial day that the vehicle is rented to you, and the vehicle is used and operated in accordance with this agreement, we waive your responsibility for loss or damage to the rented vehicle up to the amount of your applicable primary auto insurance deductible, except, if permitted by law, for lost, damaged or stolen keys or remote entry devices, towing or tire service unless related to an accident or recovery of the car is stolen and except for your amount of “responsibility”, if any, specified on the rental document. In the unfortunate event that you are responsible for damage or collision, In order to validate coverage, you will be required to submit a copy of your primary auto policy’s “declaration” page to AVR’s claims department.

Supplemental Liability Protection (SLP) is available for an additional daily charge of USD X.XX for each rental day.

SLP is not insurance and is not mandatory. Supplemental Liability Protection ( SLP) is a secondary protection product that picks up where primary liability (state statutory limits) leaves off… When combined with primary liability coverage, SLI provides the renter and any authorized driver up to $1,000,000 of liability protection for third party claims due to bodily injury or property damage. In order for SLP to pay on a claim, however, the state statutory limits must first at least be satisfied. The policy will respond only after all other available insurance has been exhausted.

Exclusions: SLP does not cover damage or injury to the renter, authorized drivers, family or household members, or passengers. This coverage may duplicate coverage already provided by insurance policies applicable to the renter. Advance Van Rental is not qualified to evaluate the adequacy of your existing insurance policies, therefore, please contact your personal agent for assistance. This coverage is voided if: the renter or authorized driver violate the terms of the rental contract, including but not limited to, participation in any speed contest, driving under the influence of drugs or alcohol, or driving the vehicle beyond the geographic limitations stated in the agreement; where the driver of the vehicle at the time of accident is not the renter, or authorized driver specifically authorized by Advance Van Rentals as noted in the rental agreement; where the renter obtains the vehicle by fraud or misrepresentation. Coverage does not apply to accidents that occur in Mexico. Coverage is not provided for uninsured or underinsured motorist.

Renters Liability Protection (RLP) is available for an additional daily charge of USD X.XX for each rental day.

RLP is not insurance and is not mandatory. Renters Liability Protection ( RLP) affords the renter with liability protection at the policy limits required by the state. This protection will help protect the renter should the renter injure another person in an accident, or damage the property of another while operating the rental vehicle, up to the policy limits.

Exclusions: RLP is not available in the State of OR, CO or IN. RLP does not cover damage or injury to the renter, authorized drivers, family or household members, or passengers. Advance Van Rental is not qualified to evaluate the adequacy of your existing insurance policies, therefore, please contact your personal agent for assistance. This coverage is voided if: the renter or authorized driver violate the terms of the rental contract, including but not limited to, participation in any speed contest, driving under the influence of drugs or alcohol, or driving the vehicle beyond the geographic limitations stated in the agreement; where the driver of the vehicle at the time of accident is not the renter, or authorized driver specifically authorized by Advance Van Rentals as noted in the rental agreement; where the renter obtains the vehicle by fraud or misrepresentation. Coverage does not apply to accidents that occur in Mexico. Coverage is not provided for uninsured or underinsured motorist.

Mexico Insurance: AVR Van Rental offers the purchase of Mexico Insurance, on vehicle rentals. Mexico insurance required to be purchased at the AVR location 72 hours prior to travel to Mexico. Rates start at $45.00 per calendar day including tax. Travel is allowed to cities in Mexico close to California and Arizona border. NOT AVAILABLE IN CANADA.

RSA: Roadside Assistance ( RSA): If you purchase our Roadside Service Assistance ( RSA) we will waive all, or a portion of, the cost of a roadside assistance service call up to the amount of $400.00 per incident. You may purchase RSA at $5.99 per rental day. Benefits include emergency road service towing, winching, jump start, flat tire change, lockout service, and emergency fuel delivery. Some restrictions apply ask for a copy of an RSA brochure at the rental counter. Roadside assistance is available to all customers at the renter’s expense should the RSA option be declined. RSA does not cover the loss or damage to any vehicle or its equipment.

Tolls

TOLLS SERVICE: Under the toll program, customers have several options to not use the OnePass® service. Customers may use their own personal transponder in the vehicle to pay for any tolls. Customers may pay in cash. Customers may avoid toll roads altogether. Customers should know that some toll roads are now cashless, and no longer accept cash payments. Customers accepting the OnePass® Unlimited Plan agree to pay $12.95 per each day of the Rental, for which all tolls will be covered with no additional charges. If customer declines and still incurs a toll not paid by the Customer, then Customer agrees to pay the amount of each toll plus a $15.00 Daily Usage Fee for each day tolls are incurred, up to a maximum of $75.00 per rental agreement. Tolls will be charged at the highest posted, non-discounted cash rate. These charges will typically occur within 3-6 weeks after the rental has been completed and will be charged by our toll administrator GTS (Global Toll Services) with whom we will share your rental information with.

Hand Controls

AVR will provide hand controls at no additional charge. A 72 Hrs. advanced notice is required and renter needs to contact the location directly by phone prior to rental.

Cleaning Fees

Minimum $99.00 cleaning fee will be added to any vehicle that has been smoked in pet hair or excessively dirty.

Non-Profit

Bring copy of non-profit organization and Tax exempt Id.

Parking ticket and toll violations

1. You agree to be responsible for payment of all tolls, fines and violations and authorize AVR to release my rental and debit/ charge card information to Violation Management Services (VMS) for the exclusive purpose of processing billing and/or payment of tolls, parking or traffic fines, fees penalties, notices and/or an administrative fee up to $55.00 for EACH infraction or toll, violation or evasion incurred during my rental period.